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Frequently Asked Questions
How do I get started with Vertical AI?
Sign up for an account, get your API key, and check out our quickstart guide. You'll be running AI in minutes!
What's the difference between VERT tokens and credits?
VERT tokens are our native cryptocurrency for governance and staking. Credits are for API usage and can be purchased with VERT or fiat.
Can I run Vertical AI on my own hardware?
Our edge deployment tools let you run Vertical AI on everything from Raspberry Pi to enterprise servers.
What's your SLA for API uptime?
We guarantee 99.9% uptime with automatic failover and global edge distribution for maximum reliability.
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Response Times
Critical Issues:< 2 hours
Technical Support:< 24 hours
General Inquiries:< 48 hours
Feature Requests:< 1 week